Every Komodo Kamado is hand crafted with an obsessive attention to detail. My goal is the experience of purchasing your it will feel more like an adoption.
Komodo Kamados were not designed for nor would the general public understand why we go to such expense and lengths to build a charcoal grill. While there is no stereotypical Komodo customer, the one thing they all have in common is being unusually passionate about quality food and how it improves their life. They have either been referred to me or have gone the extra mile to search out the best.
I feel it’s important for potential customers to completely understand what they are buying, what it can do and how it is best used. While we have done our best to supply photos, lists of features, specifications as well as links to reviews, there are often questions that area still unanswered.
If you prefer to you speak to me personally before you order, please feel free to call me using the toll free numbers below. There are no stupid questions and I am confidant after speaking to me you will have a clear understanding of why a Komodo Kamado is so special and the food off it even more so..
I am based in Bali, Indonesia and can be reached using my US to Indonesia toll free numbers.
Feel free to call 24 hours, if I’m away from my desk/computer and don’t answer, please make sure you leave a voice message. This enables me to get back to you quickly.
These are the numbers: • Los Angeles (424) 270-1948 • Atlanta (404) 418-6648 East Coast + 12 hours West Coast + 9 hours GMT +9 hours
Refund Policy: If you are not 100% satisfied your purchase, you may with written permission from Komodo Kamado. Authorised returns will be refunded or exchanged. You will be responsible for the freight charges for the delivery and return. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. If the crate has been opened and the grill removed you will be responsible for re-crating the grill as it was delivered to you and for any damages caused by improperly doing so. The grill should NOT be removed from the palette if you think you might want to return it.