Otto Maddock wrote:The Stoker should be here any day now. Additionally, I am waiting for the delivery call as my new bronze big-boy should have arrived at the LA docks last week!
jdbower wrote:As a temporary fix, I'd probably go to Home Despot or an autobody shop with the fan in hand and see if I could get a short length of metal pipe that fits inside the opening. .... This should be a serviceable cheap, temporary fix until Dennis gets back to you.
mguerra wrote:Just spoke with John. He admitted he has poor customer service, that he is an engineer, he works the business solo with occasional help from his wife.......I am accepting this level of service for this product......I am not quitting Rock's.
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